Cancel requesting switches number

Majid1356
Visitor

Please I accidentally requested to switch the number.  So I didn't want to switch it . Can you cancel my request.  

 

Thank  you

Majid

 

**Mod note** Personal information removed for privacy measures

1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @Majid1356 ,

 

Welcome to the community,

 

Firstly, please do not include any personal details, such as phone number, as this is a public forum, as per forum rules.

 

You will have to ring customer service to get this cancelled, as there is no account access and so no way of doing what you ask. You will have to do this tomorrow anytime after 08.00 hours, but may have to hold on until someone answers your call, so just wait until after the recorded message and do not hang up, this is due to staff shortage due to the coronavirus.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.