For up-to-date information and comments, search the EE Community or start a new topic. |
27-04-2020 07:17 PM
I have an iPhone and apple watch contract with EE.
How do I cancel my apple watch plan? I pay £7 extra a month for this but I don't use it. I have seen that there is a number to call but I'm hard of hearing and there is no email address to contact which is frustrating especially as live chats aren't available.
Any help would be appreciated. Thank you.
Solved! See the answer below or view the solution in context.
27-04-2020 07:39 PM
You may write to them giving your notice of cancellation at:
EE Customer Services
6 Camberwell Way
Sunderland
Tyne and Wear
SR3 3XN
United Kingdom
Include your name, address, EE account number and/or EE mobile number.
Your 30-days notice will be taken from when they receive your letter.
27-04-2020 07:29 PM
You need to phone EE giving 30 days notice of cancellation. If you are still within your min term you will be liable to pay early termination fees for the rest of the term.
27-04-2020 07:31 PM
Hi, thank you and I'm aware of that but I can't call because i'm hard of hearing.
27-04-2020 07:39 PM
You may write to them giving your notice of cancellation at:
EE Customer Services
6 Camberwell Way
Sunderland
Tyne and Wear
SR3 3XN
United Kingdom
Include your name, address, EE account number and/or EE mobile number.
Your 30-days notice will be taken from when they receive your letter.