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Can you please check what happen with my order

Karo1985
Investigator
Investigator

‎20-09-2019 01:16 PM - last edited on ‎20-09-2019 03:17 PM by

Hi I've order new phone on 18th but still haven't hear anything back yet 

Order number is xkoXXXXXXXXXX

Can you please tell me what is going on?

 

[MOD EDIT: Please do not post order numbers in the public forum, thanks.]

0 Helpful
4 REPLIES 4
Karo1985
Investigator
Investigator

‎20-09-2019 01:18 PM - last edited on ‎20-09-2019 03:19 PM by EE Community Moderator

  1. Hi I've order new phone on 18th but still haven't hear anything back yet 

Order number is xkoXXXXXXXXXX

Can you please tell me what is going on?

0 Helpful
Northerner
EE Community Star
EE Community Star
In response to Karo1985

‎20-09-2019 01:21 PM - last edited on ‎20-09-2019 03:19 PM by EE Community Moderator

Hi @Karo1985 

 

Check your order here:

 

https://myaccount.ee.co.uk/orderdetails

 

Or call EE CS on 150.

 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Christopher_G
EE Community Support Team

‎20-09-2019 03:18 PM - last edited on ‎20-09-2019 03:20 PM by EE Community Moderator

Hi @Karo1985

 

Welcome to the community and thanks for ordering. 🙂

 

Which phone did you order?

 

Chris

0 Helpful
Karo1985
Investigator
Investigator
In response to Christopher_G

‎20-09-2019 06:05 PM

Thank you, is solved