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Community Activity
Cancelling phone contract
How do I cancel my mobile phone contract. I have tried ringing, get automated messages, my phone that is connected to the number is just basic and has no internet, nothing is never simple, it’s so frustrating
unwanted transfer from BT to EE
My vulnerable 85 year old mother-in-law received a message from BT saying she had requested to move to EE and someone would come round and install new equipment. Thinking this was a scam, I called BT to check. Turns out BT had initiated this without ...
Broadband and tv
I just wanted to know how long it will take for my broadband and tv services to turn back on after paying an overdue bill
Cannot access the XBOX game Pass
I know this has been mentioned many times but every fix I've found doesn't work. I've also called EE and that solution hasn't worked either.I've just had EE broadband installed. I've been with EE mobile for years and just switched to include broadban...
Unable to receive 2-factor authentication SMS texts
Yes, I have this exact same problem. I've tried evrything. It's very annoying, because I use a lot of two factor authentication for work & online banking. I am not receiving the relevant passcodes until sometimes 24 hours later!!!! Come on ee, fi...
Number changed in 30 seconds
Excellent service by EE, luckily I got EE Pay as you go VIP type of easy to remember number and then I called 150 to put this number to my pay monthly number as replacement and they changed my number in 30 seconds wow
No Order Conformation, no one from EE can find my order.
Hi All,I placed a pre-order for the Nintendo Switch 2 on April 4th. The money has come out of my bank, however, I never received an order confirmation.I have spoken with 3 different departments in EE, which none of them could find my order or help, ...
Incoming call problem
I'm having similar issues. I've had 3 people try to call me over the last 2 days and told me that the call was rejected. SMS works fine. Data roaming works fine (so I've been getting people to call me via WhatsApp).
No way to contact EE store for update on repair
I gave in my iPhone yesterday afternoon for an in-store battery replacement, paid, and was told it would be completed by the next day. Today I have checked the online repair tracker and it says 'The device needs to be exchanged and the swap device ha...
TV guide freeze
Just interested to see if anyone else experienced this? TV guide froze on Tuesday - wouldn’t respond to any inputs. Rest of BoxPro functioned normally.Didn’t respond to hard reboot, took a factory reset to restore normality.There was a big update on ...
