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Can’t upgrade online site under maintenance

Skrs
Investigator
Investigator

‎18-09-2021 10:07 PM

I’m having similar issues to others. Can’t upgrade on desktop or my phones. Cookies cleared. Please advise 

7 REPLIES 7
Jon_K
Former EE Employee

‎19-09-2021 09:10 AM

Hi @Skrs.

 

Welcome to the community.

 

Are you able to try again this morning using a different browser?

 

Let us know how you get on.

 

Jon

Skrs
Investigator
Investigator
In response to Jon_K

‎19-09-2021 10:03 PM

Tried on a different device this time but still not working. 

Jeptha
Visitor

‎20-09-2021 12:45 PM

I can’t either. Been trying for two days! 

MRSCHIMP
Investigator
Investigator
In response to Jon_K

‎20-09-2021 01:13 PM

I'm having the same, tried various browsers, been like it since saturday, so frustrating as it only does it right at the end. 

0 Helpful
Skrs
Investigator
Investigator
In response to Jeptha

‎21-09-2021 04:40 PM

Try again, it’s worked for me. 

0 Helpful
Skrs
Investigator
Investigator
In response to Skrs

‎21-09-2021 04:40 PM

Try again, it’s worked for me. 

0 Helpful
Skrs
Investigator
Investigator
In response to Jon_K

‎21-09-2021 04:41 PM

It’s worked for me now. This time it took me to payment page which it wasn’t doing before. 

0 Helpful