Can't pay with all my bank cards

zefefef
Investigator
Investigator

‎10-02-2021 03:31 PM

Hello, i'm staying in the UK for 3month, and would like to have a EE sims for the time i'm here, i bought EE sim in a store, and i try to use my card but i always get failed payement
Revolut, N26, HSBC... i always receive :

 

"Your payment for the £10 Pack from the MasterCard ending XXXX wasn't successful. Please call 08081686076 for more information"

What i'm doing wrong ?

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4 REPLIES 4
zefefef
Investigator
Investigator

‎10-02-2021 03:33 PM

Also, note that i have the -10£ showing on my account each time...

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XRaySpeX
EE Community Star
EE Community Star

‎10-02-2021 04:52 PM

Are they UK cards?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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zefefef
Investigator
Investigator
In response to XRaySpeX

‎10-02-2021 05:06 PM

Only UK card work ? none of my cards are from UK bank

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XRaySpeX
EE Community Star
EE Community Star
In response to zefefef

‎10-02-2021 05:35 PM

I believe so.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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