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Can't leave EE online - error message

Lou2016a
Established Contributor
Established Contributor

‎10-07-2021 06:58 PM

Hi,

 

I have tried leaving EE online through the EE website but keep getting this error message.

 

Error

We're working on fixing this page.

What happened?

Sorry, we're not able to complete your request right now.

Please log in to My EE via your registered Mobile Broadband (4G / 5G WiFi) connection in order to proceed.

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎10-07-2021 07:36 PM

Hi @Lou2016a 

 

You will need to call on 150. 

 

https://ee.co.uk/help/help-new/managing-and-using-my-account/leaving-ee/how-do-i-cancel-my-contract-...

 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.