Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Can't find my order number?

Bea99
Visitor

‎05-02-2020 11:36 AM

I ordered a phone on Monday to replace my phone which was stolen. I have a confirmation email but no order number so I cant track the delivery. The confirmation email said I would be texted with more details but I don't have a phone so I can't receive texts. I've tried to contact EE in a bunch of other ways but without a phone I've not had much luck. Can someone help me?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎05-02-2020 12:14 PM

@Bea99  You’ll need to call from a different device, there is no account access from here as this is a public forum. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
James_B
EE Community Manager
EE Community Manager

‎05-02-2020 01:31 PM

Hi @Bea99,

 

Welcome to the EE Community. 

 

You can chat with our Customer Care Team online via our get in touch page.

 

They'll be happy to help. 🙂

 

James

0 Helpful