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Can I change my PAYG Number to one I used to have?

joker11500
Investigator
Investigator

‎18-05-2021 10:11 AM

I used to have a number for so many years in the UK and whilst i was working in the US it was disconnected and I only found out on my return, 

Can I get my old number back?

0 Helpful
4 REPLIES 4
James_B
EE Community Manager
EE Community Manager

‎18-05-2021 12:01 PM

Hi @joker11500,

 

Welcome to the EE Community. 🙂

 

When was your number disconnected?

 

James

0 Helpful
joker11500
Investigator
Investigator
In response to James_B

‎18-05-2021 12:03 PM - last edited on ‎18-05-2021 12:07 PM by EE Community Manager

It was before covid, when I got back from the US I found out, 

I did try and ask and believe it was beginning of 2020

the number was XXXXXXXXXXX if it can be checked 

 

[Please do not post personal details such as your phone number in this public forum. Thanks]

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to joker11500

‎18-05-2021 12:10 PM

Hi @joker11500,

 

Sorry, it won't be possible to get the number back at this stage. If a pay as you go account isn't used for 273 days, the number is recycled and lost.

 

James

0 Helpful
joker11500
Investigator
Investigator
In response to James_B

‎18-05-2021 01:11 PM

Cheers I appreciate the help, Thank you 

0 Helpful