Camera

[Tonyredpath]

Hi, my camera does not reverse when I face time, so whoever can't see me just what ever my phone is facing, and the picture is now side ways, it also switches off when I want to take selfies I can still take photos and videos I've factory reset it and everything else 

[Captgeneralmark]

@Tonyredpath When you turn the camera on, there should be an icon of a camera with two arrows in a circle. Touch the icon and it will switch cameras. Always assuming, of course, that your phone has both forward and rearward facing cameras.

[Tonyredpath]

Yes, that's what doesn't work, it does not reverse for facetime and it switches camera off if I want to do a selfie 

[Jon_K]

Hi @Tonyredpath.

Welcome to the community.

What phone are you using?

Is the reverse camera symbol there, or is it not appearing at all?

Jon

[Tonyredpath]

Hi I'm using a huawei p30 lite and yes there's a reverse symbol on but just switches off when I want to take selfies and doesn't reverse when I face time 

[Christopher_G]

Is it definitely Facetime that you're using, @Tonyredpath? That's an Apple service.

Since you're having this problem with multiple apps, I'd recommend backing up all of your information and restoring the phone to factory settings.

Chris

[354-]

What happens when the handset is in safe mode? Same result?

https://consumer.huawei.com/uk/support/content/en-gb00724973/

[Tonyredpath]

Hi Chris, I've done that but its still the same thanks 

[Christopher_G]

Sorry @Tonyredpath, I've just seen that you already said that in your first post.

Did you get the phone from EE? Is it on contract or pay as you go?

Chris

[Tonyredpath]

Hi its from EE and on contract thanks