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Call forwarding

Billyy
Investigator
Investigator

‎30-08-2020 10:21 AM

Trying to turn on call forwarding iPhones but it keeps turning off straightaway, I know how it should work as I do so with iPhone 8 with o2

any ideas?

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎30-08-2020 10:30 AM

@Billyy   Is this a contract or PAYG device?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Billyy
Investigator
Investigator
In response to Chris_B

‎30-08-2020 10:32 AM

Hi it is a sim only contract

0 Helpful
Alex_S
EE Employee
In response to Billyy

‎30-08-2020 01:22 PM

Hi @Billyy,

 

Have you spoken to our technical support team?

 

They will be able to access your account and ensure everything is set up correctly to enable the call divert.

 

 

Alex 🙂

0 Helpful
Billyy
Investigator
Investigator
In response to Alex_S

‎30-08-2020 05:04 PM

No, they were unavailable

Sent from my iPhone
0 Helpful
Christopher_G
EE Community Support Team
In response to Billyy

‎31-08-2020 09:01 AM

Could you give them another try please, @Billyy?

 

They'll be able to help you, once you get through.


Chris

0 Helpful