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27-11-2020 11:07 AM
Hi guys,
I've just got a new phone (upgrade) and have done a smart switch but my calendar and everything on it has not transferred, please help, my life is in that calendar and I haven't got it!! How do I get all my appointments etc back??
27-11-2020 11:58 AM
@Streaky144 Are you backing up your calendar via google? Is that option enabled roaming n your old device? Have you enabled it on your new device?
27-11-2020 12:17 PM
I have done a smart switch from my old Note 8 to my new S20 FE and my calendar has not transferred. I did a smart switch from my husbands J4+ to my old Note 8 and his calendar transferred and I did exactly the same.
I desperately need my calendar it has my life on it for hospital appoints etc. for my hubby as he is disabled.
27-11-2020 01:10 PM
27-11-2020 01:19 PM
Hi James B,
I'm assuming the google one, I haven't got the S planner.
27-11-2020 01:35 PM
Have you logged into the same Google account on your new phone, @Streaky144?
27-11-2020 02:54 PM
hiya,
Yes I have logged in and still nothing!
27-11-2020 03:16 PM
Hi @Streaky144,
Do you still have your old phone?
If you do, can you go to Settings > Accounts and backup and make sure your calendar is set to back up to your Google account.
Thanks
James
27-11-2020 03:28 PM
Hiya,
Yes I do still have my old phone but unfortunately I have already smart switched it with my husbands old one, so it now has all his stuff on it.
Is there any hope of getting my calendar back at all??
Eileen.
27-11-2020 03:33 PM
Hi @Streaky144,
If it wasn't backed up, I'm afraid you won't be able to retrieve your lost data.
Can you view your calendar at calendar.google.com/calendar?
James