Bt ultimate fire tv

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stephentompson
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‎30-10-2021 11:44 AM

Hi , I have bt ultimate smart add on, and it says on the website that you can watch it on fire tv. But when I try to log on it says I need to upgrade?

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Chris_B
EE Community Star
EE Community Star

‎30-10-2021 12:31 PM

@stephentompson  That’s because you need the large screen add on to watch directly on TV,  please read THIS  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B
EE Community Star
EE Community Star

‎30-10-2021 12:31 PM

@stephentompson  That’s because you need the large screen add on to watch directly on TV,  please read THIS  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.