Broken iPhone abroad

[Emwa]

Hello,

my iPhone has broken very badly that it is unusable while i am abroad and I won’t be returning to the UK any time soon.. what are my options on getting my phone repaired or being sent a new one outside the UK to America ? I have 5 months left on my contract in the UK Andy I’m not sure what to do ! Thank you 

[Leanne_T]

Hi there @Emwa

Thanks for coming to the community, 

I am sorry to hear this has happened, we would send any device to a UK address only. 

If you would like to discuss your options please give us a call from another phone on +44 7953 966 250. 

Thanks 🙂

Leanne.

[BrendonH]

EE won't ship anything abroad.

You could take it into an Apple store in the States to see if they can repair it.

[Emwa]

Hi thank you for your answer. Since I cannot use the phone or EE service is there a way to freeze or cancel my contract until I return? ThNk you

Sent from my iPhone

[Leanne_T]

Hi there @Emwa

Thanks for coming back to us. 

We are unable to freeze your account, if you would like to discuss your options please give us a call from another phone on +44 7953 966 250. 

Thanks. 

Leanne.