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Boost transfer

Pingu512
Investigator
Investigator

‎26-09-2021 10:27 AM

I am currently on a weekly £1 data plan with 21 Boosts giving me 100mb +50x21 mb =1150 mb per week. If I changed to the £5 per month plan giving me 250mb, how much data would my 21 boosts give me per month?

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6 REPLIES 6
354-
Star Contributor
Star Contributor

‎26-09-2021 11:40 AM - edited ‎26-09-2021 11:53 AM

https://ee.co.uk/help/help-new/billing-usage-and-top-up/topping-up-and-balance/ee-free-boosts

 

I think it would be 1150 Mb + the 250 Mb?

 

Your existing boosts + the 250 Mb.

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Pingu512
Investigator
Investigator
In response to 354-

‎26-09-2021 11:47 AM

That would mean I would loose 3gb of data per month

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Leanne_T
EE Community Support Team
In response to Pingu512

‎26-09-2021 02:28 PM - edited ‎26-09-2021 02:29 PM

Hi @Pingu512 

 

Thanks for coming here. 

 

You can find full details in our What are EE Free Boosts?, Help page 🙂

 

Leanne.

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Pingu512
Investigator
Investigator
In response to Leanne_T

‎26-09-2021 07:28 PM

I think the help pages are as clear as mud, but this is what I assume.

Because the monthly payment is less that £10 I will get no further boosts

My existing 21 boosts are worth 21 x 500mb =10500 mb, but there is a cap of 3000mb, so my allowance will be 3gb per month of data. Correct?

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XRaySpeX
Grand Master
Grand Master
In response to Pingu512

‎26-09-2021 11:16 PM - edited ‎26-09-2021 11:27 PM

You don't have 21 500MB monthly boosts; you have 21 50GB weekly boosts. They are not the same.

 

I'm pretty sure you will lose all your existing boosts when you switch from a 7-day pack to a 30-day pack. That Boost Help article does not cover that case but that is how it used to be. See EE pay as you go T&Cs - July 2020

 

You cannot accrue Free Boosts for 7-day Packs, 30-day Packs costing less than £10 and 30-day Packs costing £10 or more simultaneously. If you move between these types of Packs, you will lose all of the Free Boosts accrued.

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Pingu512
Investigator
Investigator
In response to XRaySpeX

‎27-09-2021 03:46 PM

I think your probably right, but why don't EE clarify that on the help pages. 

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