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Blocked phone

Caitlynshacks01
Visitor

‎06-05-2021 09:05 PM

I bought a iPhone 11 from one of my friends who was supposed to use the money to pay off the contract SIM card and she didn’t, a few months later the phones been blocked so I’m unable to use it she’s told me it’s because she’s not paying for the SIM card anymore but I didn’t think that the phone got blocked if you stopped paying for the SIM card anyways she’s now telling me for EE to unblock the phone I have to pay £150 I paid her £500 for the phone which she was supposed to use to pay off the rest of her contract and she hasn’t so now I’m left with no phone what do I do? Is there any way for me to get the phone unblocked so I can use it again or is it totally useless?

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎06-05-2021 10:12 PM

EE will not un-blacklist that phone for you; only for the original owner. 

 

This is a dispute between you & the person you bought it from & does not concern EE in any way.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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