cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Been sent the wrong colour of phone

Shanam09
Contributor
Contributor

I asked for a gold iPhone 11Pro but have received the midnight green one...how do I go about rectifying this?

1 REPLY 1
Jon_K
Former EE Employee

Hi @Shanam09.

 

Welcome to the community.

 

I'm sorry to hear this.

 

To get this sorted, I'd recommend contacting our Customer Care team so they can arrange a returns bag and sort out the correct phone.

 

Jon