@Paulaham21 There is no guarantee of getting a device on launch day. As it will depend on how many Apple ship to EE of that model type and how many others are in front of you in the order Q
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Thankyou I’ve spoken to EE and they have apologised for delay so just have to wait now for anything up till 14 days was very helpful and as it was promised today they have taken 30 pound of my bill for the inconvenience caused
