Awaiting confirmation

Jacques1
Visitor

‎10-03-2020 04:29 PM

Hi guys, I just order a s20 ultra on the 9th of March and doesn't show me any delivery date just awaiting for confirmation, I call EE and tbh the don't tell me anything about it, if some one can help me I will appreciate thx 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎10-03-2020 05:04 PM

Hi @Jacques1 

 

There is no account access on these forums. If you have checked your spam/junk folders then only EE CS on 150 can help.

 

Ordering such a popular device this late, you may find that it's the end of the month before it's delivered.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Christopher_G
EE Community Support Team

‎10-03-2020 06:34 PM

Hi @Jacques1


Welcome to the community.

 

DPD will contact you with delivery information as soon as the order is ready to dispatch.

 

You can find more information on our when will my order be delivered help article.

 

Thanks for ordering. 🙂


Chris

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