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As good as phone not arrived

Joedot
Contributor
Contributor

‎03-12-2018 04:58 PM

Ordered as good as g9 on 23Nov sent 25th out on delivery to the store in town. No more information.. I have been billed for it. Can't get to a human on 150. No one can help with deliver info?

Thinking of leaving EE for poor customer service.. any help would be good

0 Helpful
21 REPLIES 21
Leanne_T
EE Community Support Team
In response to Joedot

‎11-12-2018 02:44 PM

Hi there @Joedot

 

Did you get a text from us after speaking to our sales team advising you would need photo ID?

 

Leanne.

 

 

 

0 Helpful
Joedot
Contributor
Contributor
In response to Leanne_T

‎11-12-2018 04:47 PM

@Leanne_TI was told by the salesman (and the PAC lady when I tried to cancel EE contract.) I do not need a photo ID for home delivery then I ordered a S8 Phone and in the email sent I now need a Photo ID - so will the be another phone taken back becase I don't have any photo ID in date? EE sad sad.

0 Helpful