Community Activity

Tv remote

I just set up my TV box but the remote is not working. It turns the TV on and off but nothing else 

Tracking my order

Hey I placed an order for iPhone 16 plus12/4/25 but heard nothing and tracking as no despatch details

alicat44 by Investigator
  • 44 Views
  • 4 replies
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Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
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  • 262 replies
  • 87 Helpful

Ping Optimiser within WiFi Enhancer hangs

I've signed up for the WiFi Enhancer, Steps 1 and 2 clicks through fine, but when I get to the "Checking your ping..." step it hangs forever.  I've not managed to "optimise my ping"I've rebooted the hub, and the extenders and the phone and deleted an...

WiFi Enhancer

Hello I got hooked up with EE broadband yesterday & i also payed for  the WiFi enhancer and I get to stage 3 where it attempts to lower the ping  and my internet seems to drop while its attempting to do so, I did this because everytime I’m on my cons...

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Fiber to the cabinet

HiDo EE still do this as when i try to search Broadband deals it just gives me Full Fibre broadband deals. I only do basic online stuff so don't really need Full fibre & FTTC is less hassle i guess.Thanks

Resolved! EE TV Box Pro losing connection to Remote

HelloI have an EE TV Box Pro which generally works very well.However about once every 2 weeks for no apparent reason, the box stops responding to the remote. The blue indicator lights, but nothing happens. Trying the remote re- pairing methods of 9 p...

Neil5459 by Investigator
  • 91 Views
  • 2 replies
  • 0 Helpful