Hi,
I was due my free upgrade so decided to go for the iPhone 12 pro, I tried doing it online but it didn’t work so called 150 and did it over the phone. I have all the documents such as the contract and stuff that I had to sign over the web but I’m yet to actually receive a confirmation email. Please could someone help?
also I tried contacting customer services via live chat and they assured me that it would be delivered on 20/10/20 which is strange as the phone comes out on the 23rd from apple. He also gave me an order number but it doesn’t work on the tracker.
thank you!
