Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Apple Watch

cpvxxx
Visitor

‎20-09-2020 11:26 PM

If buying an apple watch would I get a full refund If I return within 14 days due to a change of mind (contract).

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎20-09-2020 11:33 PM

Only if you ordered it online or by phone do you have that statutory right. If you ordered in-store you have no such "change-of-mind" right of return.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
UmarAli12
Visitor
In response to XRaySpeX

‎09-12-2020 01:54 PM

@XRaySpeX 
Hi does the box have to be unopen as I received an Apple Watch but want to return it for a smaller size I’ve already opened it and I’m not sure if I can return it now 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to UmarAli12

‎09-12-2020 02:00 PM

Hi @UmarAli12,

 

Welcome to the EE Community. 🙂

 

Yes, you can still return a device within 14 days if it has been opened.

 

Please see How do I cancel my contract within 14 days for more information.

 

Hope this helps.

 

James

0 Helpful