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Apple Watch series 3 mobile data

Reeftank
Explorer

Hi,

 

I have just received my Apple Watch and when I try to set up mobile data it tells me it cannot do it as I need a pay monthly plan. 
I am on a pay monthly plan and it gives me no option to add or choose anything?

Any help appreciated,

 

sam

7 REPLIES 7
bentalbo2000
Contributor
Contributor

Same problem here, am on Pay Monthly and I'm definitely allowed add-lines. 

Katie_B
EE Community Support Team

Hello @Reeftank and @bentalbo2000

 

Thanks for coming to the community. 

 

Are you able to try to add this again today and let me know if this works?

 

Katie 🙂

Hi 

I have the Apple series 5, yesterday my screen went extra large and I couldn't get it back to normal so I have reset it.

However, I now can't add data to the watch although I am on a pay monthly tariff, it is asking me to call 150 and quote code 019.

Any ideas please 

thanks

Katie_B
EE Community Support Team

Hi @helencowley

 

I would recommend following the instructions provided and giving us a call. 

 

Please let us know how you get on, 

 

Katie 🙂

Worked today!

Thanks!
Katie_B
EE Community Support Team

That's great to hear @bentalbo2000

 

Thanks for letting me know, 

 

Katie.

Hi all,

 

I turned off the WiFi and it connected no issues 👍👍