Apple Watch Series 6 announced

[Marrila]

Apple just announced series 6 available 18th in UK

nothing showing on EE yet , still advertising the series 5 🤦🏽‍♂️
Any news on when we will be able to order and pricing EE?

[James_B]

Thanks @Schockwave 🙂

Glad you got it sorted. It looks great in red!

James

[Schockwave]

@James_B , Yes I think the red looks great, have had the rose gold ones twice, nice to have a different colour and contract £1.- cheaper too! I suppose I just say keep plan as it is an upgrade, or as it is £1.- cheaper, do I cancel the old one when setting up the new watch? Bit confusing this.

[James_B]

Stay tuned to the Apple forum @Schockwave, we'll be posting some articles to help with setting up an Apple Watch upgrade soon.

James

[Schockwave]

@James_B , thank you @James_B , as I am sure others will be asking too, as there is a difference from setting up for the first time.

[Marrila]

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@Schockwave wrote:

@James_B , I had a very helpful lady called Cara, who sorted out my order upgrade and also changed my phone contract to a sim only until the new Apple 12 Max pro I-Phone is available. I have chosen the red Apple Watch 6, did not have to wait long for someone to answer my call. I too had tried to upgrade online, but got cancelled, as was not an upgrade but a new contract for the watch, which I did not want, so something was definitely amiss this morning, hopefully others will be able to upgrade online rather than go to a store or ring customer service. 

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I had the same experience, spoke to EE and resolved it. 

I also switched to SIM only until the New Iphone 12 Pro is released. Adviser stated i can upgrade to the new iphone with no fee on release, but when I checked MYEE app after it says cant upgrade until March 21?? I will have to call EE to find out if I have been misled!

[Schockwave]

@Marrila , as you are already a customer with EE and on contract, you can upgrade anytime to the new I-Phone, different if a new customer, they would have to have had the sim only plan for several months. I have the 12month sim contract rather than 24 months, as she suggested the better option. Cannot remember where, but it has been written somewhere. Mine does actually say the same, we should both be ok.

[mcgibbon85]

Has anyone's pre-order moved from 'Pre-Order confirmed' on the order tracking page? Ordered my watch over the phone this morning via an upgrade and just showing this status continually and no estimated delivery/despatch date.

[Marrila]

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@Schockwave wrote:

@Marrila , as you are already a customer with EE and on contract, you can upgrade anytime to the new I-Phone, different if a new customer, they would have to have had the sim only plan for several months. I have the 12month sim contract rather than 24 months, as she suggested the better option. Cannot remember where, but it has been written somewhere. Mine does actually say the same, we should both be ok.

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thanks just spoke to them and they confirmed the same

they have issues getting order confirmation for the Black 44 graphite watch 6 tho 

so waiting for a call back to confirm its been ordered. 

anybody else have this issue with the 44mm Graphite watch 6?

[Schockwave]

@mcgibbon85 , I ordered online, got cancelled, then did it by phone, not received another order confirmation yet. You will not receive anything yet, as EE are waiting to receive the new watches, as Apple need to dispatch them first and it will not even be available until Friday from Apple.

I may have to ring EE to see why I have not received anything about my pre-order, just to make sure it was done properly.

[Robinsonboy1]

I received nothing, no confirmation at all. Ordered at 8:05am.



Sent from my iPhone