Community Activity

No service

I am unable to send messages or make any calls.  I can get on to wifi and browse the internet but it does allow me to send messages or calls on whatsapp.  I have switched on and off several times. Turned airplane mode on and off.  Can anyone else hel...

Resolved! BEWARE: Scam Text Regarding EU Roaming Offer

Hi everyone.Please be aware I just received a scam text from a random number (1111) regarding free EU roaming for being a loyal customer. I already have this and haven’t clicked.Strongly suggest you don’t click the link if you receive!!

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Absolute joke of a service

So my phone had broken so I ordered a new device. Explicitly made it clear that I would not be able to access any messages or anything sent to the number registered with my EE account because it's broken. When actually trying to order the phone, I wa...

Bombarded with calls

I'm getting an absolute multitude of scam calls all of a sudden on my mobile yesterday and today from mobile numbers with people claiming to be General Medical Council, BMA & Credit Investigation Bureau - all laughably fake , one of the numbers howev...

luciah by Visitor
  • 12 Views
  • 1 replies
  • 0 Helpful

How do you stop live TV after you either rewound or paused live TV?

How do you stop live TV after you either rewound or paused live TV?I would have expected that you would press stop button and it would take you back to the live program but unfortunately BT/EE did not include this functionality on their remotes.  I h...

Devices disconnecting every 5 minutes

Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...

New5 by Explorer
  • 29 Views
  • 2 replies
  • 0 Helpful

No apps

When I go to my home screen on EETV I have no apps showing with a message visit bt.com/terrors and searchYVM900 I cannot find anything on this link anyone got any advice thanks

Dean2230 by Contributor
  • 6 Views
  • 0 replies
  • 0 Helpful

Resolved! Apple One as existing iCloud Subscriber

Hi everyone,I currently pay £2.99 a month for 200GB of iCloud storage through Apple. I’m looking at upgrading my SIM and going with one of EE’s Apple plans, which includes Apple One and 50GB of iCloud storage. Am I right in assuming if I took that ou...

Lowneo by Explorer
  • 198 Views
  • 5 replies
  • 5 Helpful