Apple Music Add on change email address

Matt54321
Explorer

‎19-10-2021 11:07 AM

Hi, I am looking to change the email address on my Apple Music Add on, does anyone know how this can be done please?

 

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3 REPLIES 3
Christopher_G
EE Community Support Team

‎19-10-2021 01:40 PM

Hi @Matt54321

 

Welcome to the community.

 

So you're looking to change the Apple ID that the Apple Music is linked to?


Chris

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Matt54321
Explorer
In response to Christopher_G

‎19-10-2021 06:49 PM

Hi Chris, yes the addon is linked to our family Apple ID but due to conflicts with music sharing I would like to move the subscription to my own apple id

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Christopher_G
EE Community Support Team
In response to Matt54321

‎20-10-2021 08:16 AM

OK thanks, @Matt54321

 

I would recommend speaking to our Mobile Care team so they can try and help you with that.

 

Let us know how you get on.

 

Chris

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