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App not working

Nitz79
Established Contributor
Established Contributor

‎14-10-2021 07:22 PM

Is anyone else having problems with app today ?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎14-10-2021 07:31 PM

@Nitz79  There has been an account login issue for most of the day.  To regain access you need to login via a PC to your account. If you need to reset your password you need to do this via a PC webpage don’t do it via the app as the email doesn’t come through to reset your password. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Christopher_G
EE Community Support Team

‎15-10-2021 07:58 AM

Hi @Nitz79

 

Are you able to log into the app now? If not, could you let us know what the error message you're getting is?

 

Thanks


Chris

0 Helpful