Community Activity
EE digital phone adapter stopped working with corded phone
My mother has an oldish corded phone plugged into a EE digital phone adapter which went dead, no dial tone, would not ring and could not make calls from it, but the EE adapter it was plugged into was still showing a solid aqua light. I tried switchin...
Local tower outage
EE are the most rudest company I have ever delt with for nearly a year waiting and complaining about the valley tower Down and constantly being lied to it’s been fixed my network is like being on 2G way to slow. All my friends family in sane places n...
Signed up for apple tv in store a month ago and still no activation details?
Hi All, I upgraded my account last month and added AppleTV as an add on. Didn’t receive a text code or link - going into the app itself it says it shows as added to my smart benefits. I then tap on it and it doesn’t give me any insight into how to ad...
Internet package
Hello, I'm trying to buy a data pack using my Lloyds Bank card, but the payment keeps failing. I’ve tried multiple times and in different ways, but it’s not working.Could you please check if there’s an issue with my EE account or your payment system?...
HR CONTACT
Hi I am a previous employee for EEI need the phone number and email address for the HR department for reference purposes Many thanks Aiden
Resolved! Why can’t I use my data in Spain
Hybrid Connect, Signal is 3 red bars No SIM
Hi there, I just connected by hybrid connect box to my router, the centre ring is Aqua so is successfully paired with the router. However the signal bars are all red, When logging into the admin console it states that there is no signal and the statu...

No network connection
Hi. My elderly mother in law upgraded her sim card from payg to monthly contract, but me n my husband and both tried to activate her new sim that her old number has been transferred to with no avail. She has standard nokia phone as she dont use a sma...
Upgrade billing
Hi I recently upgraded. Was told there was an upgrade fee that would be added to my bill, I upgraded 2 weeks ago and they received my old device last week. The charge hasn’t gone onto this months bill, will it be next months?