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07-03-2019 12:11 AM
I received a text today from EE saying that my s10+ wont be delivered on the 8th as I was originally told due to a manufacturer delay , anyone else been told this - or am I just 'lucky' !?
13-03-2019 12:50 PM
@atinks wrote:Good luck with returning it - you'll be stuck at the end of the queue still waiting to get your phone.
Ordered on the 2nd, released last weekend and still waiting for my S10+ 256GB Black Ceramic - wouldv'e cancelled it and got the iphone if that wasn't so prohibitively expensive.
Damn, I want my phone!
How have you ordered a phone that doesn't exist? There is no 256GB version
13-03-2019 12:52 PM
*512gb one.
Good spot!
@BrendonH wrote:
@atinks wrote:Good luck with returning it - you'll be stuck at the end of the queue still waiting to get your phone.
Ordered on the 2nd, released last weekend and still waiting for my S10+ 256GB Black Ceramic - wouldv'e cancelled it and got the iphone if that wasn't so prohibitively expensive.
Damn, I want my phone!
How have you ordered a phone that doesn't exist? There is no 256GB version
13-03-2019 01:05 PM
I am Still waiting no further news, i ordered mine back on 27th February. Just keep being told that it will be dispatched within 7 days of launch now
13-03-2019 01:57 PM
Hi @dmaxdas
I would like to get this looked into for you.
I have sent you a private message to get some details.
Thanks.
Leanne.
13-03-2019 09:53 PM
I was told the same I'm using my daughters phone cos I sold mine ..she needs it back Sunday and my daughter goes into hospital in Yorkshire for 3 weeks so right now I'm screwed if it's not here Friday it will be cancelled and just watch me lose it! Lack of communication is absolutely ridiculous. Staff not having any idea just telling u what u need to hear at that precise moment in time 20 quid off the next bill...u can keep it I'll go give my 3 contracts £150+ a month to another network
14-03-2019 07:27 AM
Hi there @Paulinewatts17
Sorry to hear your daughter is going into hospital.
What model have you ordered?
Also, when did you place your order?
Speak soon.
Leanne.
14-03-2019 08:59 AM
I've pretty much got the same thing happening (Not about my daughter going to hospital, hope all goes well with her)
im pretty time constrained at the moment as i assumed i would get the phone 6 days ago now and im still none the wiser and EE cant provide any definites which is what is frustrating
14-03-2019 09:02 AM
It seems you hear nothing then all of a sudden you get a notification from DPD to say it’ll be delivered the following day.
That’s what happened to me. My phone is arriving today. Hopefully you will find this happens to you.
15-03-2019 10:27 AM
Seems that the 7 day dispatch is a lie, today is day 7 after launch and still nothing
was told that it would be 14 days from my preorder date, but that makes no sense as the phone wasnt released yet
seems no one actually knows when the device will arrive. FUN FUN FUN!
15-03-2019 10:44 AM