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An extra charge on my account

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Missmiaar
Investigator
Investigator

‎17-08-2021 11:10 PM - edited ‎17-08-2021 11:16 PM

It’s not a normal number, (10020250100) it happened last month and now this month I’m being charged again. (67p) It’s not a lot but I want to know where this extra charge is coming from. I haven’t sent any pictures or texted random numbers…

 

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1 SOLUTION

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Northerner
EE Community Star
EE Community Star

‎17-08-2021 11:27 PM

Hi @Missmiaar 

 

Easy to find the solution if you search the forums.

 

https://community.ee.co.uk/t5/Texting-and-messaging/Picture-Messaging-charges-10020250100/td-p/88971...

 

Thanks

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Northerner
EE Community Star
EE Community Star

‎17-08-2021 11:27 PM

Hi @Missmiaar 

 

Easy to find the solution if you search the forums.

 

https://community.ee.co.uk/t5/Texting-and-messaging/Picture-Messaging-charges-10020250100/td-p/88971...

 

Thanks

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.