An extra charge on my account

Missmiaar
Investigator
Investigator

It’s not a normal number, (10020250100) it happened last month and now this month I’m being charged again. (67p) It’s not a lot but I want to know where this extra charge is coming from. I haven’t sent any pictures or texted random numbers…

 

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Missmiaar 

 

Easy to find the solution if you search the forums.

 

https://community.ee.co.uk/t5/Texting-and-messaging/Picture-Messaging-charges-10020250100/td-p/88971...

 

Thanks

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Missmiaar 

 

Easy to find the solution if you search the forums.

 

https://community.ee.co.uk/t5/Texting-and-messaging/Picture-Messaging-charges-10020250100/td-p/88971...

 

Thanks

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.