Adding new device

[Sikandar]

Hi I am new to EE. I just started a contract with EE (16/12/21). As i didnt need a fone so i started a 20 pound plan. Today I just tried to get an apple watch but an error prompted that i am not able to add a new product. When can I get to add a new product? Is it because I am new?

[Katie_B]

Hello @Sikandar. 

Thanks for coming to the community. 

Did the error provide anymore information?

This could be due your account just being set up. 

Speak soon, 

Katie 🙂