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Adding EE mobile data to my Apple watch

John1975Wood
Explorer

‎23-05-2020 10:10 AM

Hi,

I have received a free apple watch from Viltaty heath which I have tried adding my EE mobile data.

 

I have gone through all the setting and access codes, except the "EE smartwatch 30d £7" excepted the T&C's and get the following messages 

 

"Oops. it looks like we had trouble getting some information here. We need help you complete the setup, call us on 150 and quote 012"

 

As I work all week I am only able to contact you on the weekend but your technical support is not open, Could you please help?

0 Helpful
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎23-05-2020 11:03 AM

@John1975Wood  Unfortunately you’ll need to call. And you need to ask for the Apple Watch team. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
James_B
EE Community Manager
EE Community Manager

‎23-05-2020 12:55 PM

Hi @John1975Wood,

 

Welcome to the EE Community. 🙂

 

Our Tech Gurus are available 8am to 8pm at the weekend.

 

Thanks

 

James

0 Helpful
John1975Wood
Explorer
In response to Chris_B

‎23-05-2020 01:42 PM - last edited on ‎23-05-2020 01:54 PM by EE Community Manager

Would I just connect with the technical support team?

Cheers


John Wood 

 

[Mod edit: Please do not post personal information, such as your phone number, in this public forum. Thanks]

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to John1975Wood

‎23-05-2020 01:55 PM

That's right @John1975Wood

 

James

0 Helpful