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Add my sons name to his phone

Terryfoureyes
Visitor

I have two sims on my account. One for me and one for my son. I have set his phone up but when I go to contacts, Its shows that the phone is under my name with my picture. How do I set it up as his name and photo?

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@Terryfoureyes  What phone is it ?  And was the phone yours once ? If it was did you factory reset the device wiping your information off the device? And did you remove the device from your Google account?    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Catherine123456
Explorer

I would like to know the answer to that too. Does anyone from EE customer service monitor these conversations?

Katie_B
EE Community Support Team

Hello @Catherine123456

 

Please can you confirm what phone is being used?

 

Katie.

We all have iPhones. My partner, who also has kids with iPhones on her account has managed to do this, but can’t remember how.
Cheers

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Katie_B
EE Community Support Team

Thanks for getting back to me @Catherine123456

 

Are you looking to change the name and photo at the top of the contacts page to your sons?

 

If yes, you should be able to click on this and edit. 

 

Speak soon, 

 

Katie.