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Account suspended

Valentinacatrin
Visitor

‎07-12-2021 08:13 PM

Hi. I just pay my Bill a few days ago, but my account îs suspeded.  Can I know why?

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎07-12-2021 10:26 PM

This user discussion forum can have no access to your specific account. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Leanne_T
EE Community Support Team
In response to XRaySpeX

‎08-12-2021 08:10 AM

Hi @Valentinacatrin

 

Thanks for coming to the community. 

 

If you get in touch with our Mobile Care team, they will get your account looked into and help you further. 

 

Thanks 🙂

 

Leanne.

0 Helpful