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12-05-2020 02:32 PM
I have ordered an extra accessory for while the kids are at home. Zelda game for the wii. Placed order, paid the fee and thought it would be here shortly afterwards as it stated was in stock. I am still waiting for this item to be delivered. I have checked the store online again and is still showing as in stock. I have made a phone call to EE who stated that it was not in stock and I’d have to wait. It’s now been 6 weeks and still nothing. Again checked the store today and it’s still showing as in stock. I’ve promised my daughter this when I took out the new contract at the start of April. How can something that says is in stock not be in stock. I’ve 1 unhappy daughter at the minute and 1 upset EE customer. Please can someone help with this
12-05-2020 05:14 PM
@Ianpell32 The online systems probably need updating.
12-05-2020 06:50 PM
Hi @Ianpell32,
Welcome to the EE Community. 🙂
I'm sorry to hear you haven't received your order yet. The game you ordered is currently showing as in stock so please get in touch with Customer Care so we can check the status of your order.
Thanks
James