cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Accessories

Ianpell32
Investigator
Investigator

I have ordered an extra accessory for while the kids are at home. Zelda game for the wii. Placed order, paid the fee and thought it would be here shortly afterwards as it stated was in stock. I am still waiting for this item to be delivered. I have checked the store online again and is still showing as in stock. I have made a phone call to EE who stated that it was not in stock and I’d have to wait. It’s now been 6 weeks and still nothing. Again checked the store today and it’s still showing as in stock. I’ve promised my daughter this when I took out the new contract at the start of April. How can something that says is in stock not be in stock. I’ve 1 unhappy daughter at the minute and 1 upset EE customer. Please can someone help with this 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Ianpell32   The online systems probably need updating.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
James_B
EE Community Manager
EE Community Manager

Hi @Ianpell32,

 

Welcome to the EE Community. 🙂

 

I'm sorry to hear you haven't received your order yet. The game you ordered is currently showing as in stock so please get in touch with Customer Care so we can check the status of your order.

 

Thanks

 

James