ASDA PAYG SIM
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
10-05-2021 05:23 PM
I have an ASDA PAYG SIM which I haven't used for over 180 days. I checked the website and it says that I'm still within the time to be able to re-activate it. I'm currently abroad and have tried phoning the numbers it gives to phone from abroad but get cut off after 1 ring.
I've tried the ASDA chat facility and was told that I must have an old ASDA SIM so need to contact EE to find out how to reactivate it. Anyone know how to do this......?
I've tried phoning the customer service number but when I put in the ASDA mobile number it says it doesn't recognise the number.
Thanks.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
10-05-2021 05:49 PM
Hello @SGJ
Welcome to the EE community
For any queries with Asda Mobile, you should contact them directly - EE is a different company.
https://mobile.asda.com/contact contains their contact details.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
10-05-2021 06:45 PM
Try calling CS on +44 800 956 6000 (option 2 > option 4) . That won't ask for an EE mobile no.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
10-05-2021 06:55 PM - edited 10-05-2021 07:03 PM
HI @SGJ
the number for EE's Asda Mobile customer service from abroad is 0044 7953962732
Thanks,
David.
