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APN Settings for Android Phone

Aloma
Visitor

‎24-10-2021 04:50 PM

Hello since two days now I have not been able to browse on my Infinix Android Phone. I have also checked the APN settings. Please I need help. 

0 Helpful
2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎24-10-2021 06:58 PM

Hi @Aloma 

 

Welcome to the EE community

 

What happens when you try to use mobile data or the internet on your phone?

 

Does your phone show signal bars and are you able to make/receive calls?

Chris_B
EE Community Star
EE Community Star

‎24-10-2021 08:13 PM

@Aloma  You say you’ve checked the apn setting but what was that outcome ?  Is it  correct or not ?    Have you checked to make sure you have an allowance of data ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.