4g stoppoed working

Redhead2
Visitor

‎07-10-2020 12:30 AM

The 4g has stopped working on my mobile, I have tried restarting, turning airplane mode on and off, yet when my WiFi connection is lost the 4g does not kick in even though I have 40gig of data left... 

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Northerner
EE Community Star
EE Community Star

‎07-10-2020 06:16 AM

Hi @Redhead2 

 

Have you checked your phone's network settings under network? Have you made sure mobile data is active?

 

Please also check Network Status Checker.

 

Thanks



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