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4GEE WiFi mini new menu is cr*p

Jax49
Contributor
Contributor

‎13-08-2021 08:39 PM - edited ‎13-08-2021 08:43 PM

I believe in the saying "if its not broke, dont fix it".

So what have you done to the 4GEE WiFi mini menu?

Why can't I send texts? Where is the easy to use layout?

This new one is c***. Loads of options are missing or hard to find.

How do I get the old menu back?

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎13-08-2021 09:10 PM

@Jax49   So you don’t believe in updates ?  Would you say the same about your phone/tablet/PC.  ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎13-08-2021 10:46 PM

What's changed in the menu? Post an image of it.

 

The SMS inbox should under Status.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Jax49
Contributor
Contributor
In response to Chris_B

‎14-08-2021 07:17 AM

Updates are fine when needed. But totally redesigning the menu, removing options and making others hard to find is not an update.

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Jax49
Contributor
Contributor
In response to XRaySpeX

‎14-08-2021 07:20 AM

SMS inbox is still there, but sending an SMS has been removed. This means I have to remove the SIM and put it in a phone to use texts.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Jax49

‎14-08-2021 11:16 AM

Yes, it appears now that you can only send SMS (as a reply) to nos. that have previously sent to you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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