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4GEE WiFi Mini Network light

Kpgall
Explorer

Hi all,

 

I’ve tried to search for answer to my problem or a proper user guide but haven’t found either.

 

i have a 4GEE WiFi mini box (the wider version) on a monthly contract  which was working fine on Friday night. I turned it on again Saturday night and the network signal light is red and there is no connection. I’ve tried removing the battery and removing the sim but it makes no difference.

 

What does the red light actually mean? Is there no signal, has it been disconnected?

 

Thanks in advance.

6 REPLIES 6
Peter_C
Ace Contributor
Ace Contributor

Hi @Kpgall and welcome to the community.

 

I would recommend accessing the webpage of the WiFi mini at address 192.168.1.1 where it will say.

 

Thanks,

Peter

Thanks Peter, I will try that when I get back to the caravan where I use it.

Leanne_T
EE Community Support Team

Let us know how you get on @Kpgall

 

Speak soon 🙂

 

Leanne.

I have a similar problem but the address given, 192.168.1.1, does not open.

To be more exact the mini does not switch on, even after a "factory reset" with a pin.  

Leanne_T
EE Community Support Team

Morning @grahamepipe

 

Welcome to the community.

 

If you plug the device into charge, do you have any lights showing?

 

How long have you had the device?

 

Speak soon 🙂

 

Leanne.