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£100 extra charge on phone bill

Jimmyludlow
Visitor

‎17-09-2021 12:06 PM

Why did I pay a one-off £100 extra charge on my phone bill this month? 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎17-09-2021 12:11 PM

@Jimmyludlow  You’ll have to call and speak with customer service about that if you don’t know what it was for.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
bristolian
EE Community Star
EE Community Star

‎17-09-2021 12:12 PM

Hi @Jimmyludlow 


Welcome to the EE community

 

Have you been able to check your bill breakdown via myEE online? That should give you an explanation of any additional charges.

0 Helpful