£100 extra charge on phone bill

[Jimmyludlow]

Why did I pay a one-off £100 extra charge on my phone bill this month? 

[Chris_B]

@Jimmyludlow  You’ll have to call and speak with customer service about that if you don’t know what it was for.    

[bristolian]

Hi @Jimmyludlow 

Welcome to the EE community

Have you been able to check your bill breakdown via myEE online? That should give you an explanation of any additional charges.