13-09-2024 10:20 PM
Hi, I’m getting the Apple Watch Ultra 2(black finish) next week, from Apple Watch Series 8 cellular version next week, I’ve got cellular plan on ee plan forwatch, how do I go about transferring my esim from watch to ultra? Step by step guide if possible
Thanks in advance
Solved! See the answer below or view the solution in context.
14-09-2024 11:35 AM
Hey there @alistairmck1
Welcome back to the Community 😊
It's awesome to hear you've gone for the Watch Ultra 2 as well, I've had mine for almost a year now, but the new Black version does look really sharp!
When you set up your new watch, it should prompt you to transfer your cellular plan as part of this, but occasionally you will need to speak with our team to confirm a few details as part of this.
We've had a thread here on the Community that gives a really nice breakdown of how all this works, which you can check out below:
A brief guide on how to move your apple watch cellular plan if you upgrade - The EE Community
Peter
14-09-2024 11:35 AM
Hey there @alistairmck1
Welcome back to the Community 😊
It's awesome to hear you've gone for the Watch Ultra 2 as well, I've had mine for almost a year now, but the new Black version does look really sharp!
When you set up your new watch, it should prompt you to transfer your cellular plan as part of this, but occasionally you will need to speak with our team to confirm a few details as part of this.
We've had a thread here on the Community that gives a really nice breakdown of how all this works, which you can check out below:
A brief guide on how to move your apple watch cellular plan if you upgrade - The EE Community
Peter
20-09-2024 07:19 AM
Hi, @Peter_W thanks for quick reply, so if I’m changing iPhone but not Apple Watch I follow each step besides calling EE and changing EID number as I’ll be still same number? I don’t get my new watch between 27th and 02 Oct but get my new iPhone today.
thanks again
20-09-2024 01:52 PM
Hi @alistairmck1.
The steps for pairing your new iPhone to your old Apple Watch can be found below or by visiting this Apple Watch Help Page.
Katie