iPhone SE 2022

Liv54 · ‎06-03-2023

Why does my iPhone SE 2022 ring but I can’t hear anyone speak

Schockwave · ‎06-03-2023

@Liv54 , if there is a fault with the phone, then that would be why, faults can happen at any time, even with a new item, although they should not.

I take it you can now make and receive calls ok?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Leanne_T · ‎06-03-2023

Hi @Liv54

Thanks for coming to the community.

Are calls now working for you?

Speak soon.

Leanne.

Liv54 · ‎06-03-2023

No they’re not. I seriously regret buying this phone.

Liv54 · ‎06-03-2023

It would be very helpful if EE spent more time sitting out dysfunctional phones instead of telling angry and frustrated customers they’d earned another BADGE ….. really ???

Chris_B · ‎06-03-2023

@Liv54 EE don’t test the device that’s down to the manufacturer. If it’s only 2 days old you can return it for a replacement as it’s still within 12 days of you getting it. You have a 12 day window to return faulty items for a replacement. You have to go back to the point of sale in order to do this. Shop or call customer services.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

bristolian · ‎06-03-2023

@Liv54 wrote:

earned another BADGE ….. really ???

Most internet forums have some kind of badge system, and new users - by nature - will get a flurry of these.

Leanne_T · ‎06-03-2023

I am very sorry to hear this @Liv54

Have you tried restarting the phone?

Have calls worked at all since you received the phone?

Leanne.