09-09-2025 06:40 PM
Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch, as you all know the apple event is going on live right now and they are presenting the new iPhones and Apple Watches, I have made this thread so everyone can be updated on every single information for the upcoming days, so follow this thread and keep updated, I received a lot of views last year on my previous thread that was viewed more than 1.65000 views thank you for your support and love.
lets make it again an great year and keep posted please, keep this thread running guys. Thanks 🙏
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23-09-2025 10:45 PM
23-09-2025 10:45 PM
Has anyone with an 02 order number had any movement on their order? This whole process has really taught me to be patient 🤣 I’m just curious atp
23-09-2025 10:50 PM
I have a 02 order number and I can’t even track it on the online tracking page and I can’t see any sign of my order in my account 🙈😂
23-09-2025 10:55 PM
When I placed an order through the chat, I received an email with order 004*****. But how many times was I contacted by CS, They told me that the original order number starts from 02. But it’s not trackable when I was trying to check tracking status . But for 004 I can see tracking information, but it’s useless. It’s just on track
23-09-2025 10:55 PM - edited 23-09-2025 10:55 PM
It’s honestly a joke at this point, we’re in this together 🤣 one thing I have noticed is on the EE app, if you go to the help section, and look at the top it should say:
‘we’re preparing your mobile order, keep tabs on it here’
Like you said the tracking doesn’t work but it made feel better about my lack of order confirmation 😭
23-09-2025 10:58 PM
23-09-2025 11:05 PM
Mines isn’t sim free, or at least it’s not supposed to be as ordered it with a sim plan but the way things are going it wouldn’t surprise me if they have messed it up
23-09-2025 11:09 PM
Writing this to give hope to everyone rather than cause upset but I got my DPD text with PIN No. at 9:36 this evening. EE Tracker hasn’t updated at all but the DPD app has and they’re expecting my parcel shortly so hopefully delivery tomorrow or Thursday I guess?
Ordered a silver PM 256GB on the phone on the 12th and had my confirmation email at 3:37. I’ve seen lots of messages about 3:30 being a cut off for delivery within certain timeframes so maybe this means for others you might get a text soon🤞
23-09-2025 11:20 PM
It’s strange, I think in the app you can only see SIM free orders with a tracker. However, I could be wrong. If you have a plan, you can track your mobile order here: https://ee.co.uk/help/orders/track-mobile-order
24-09-2025 12:27 AM
Feel like I’m one of the very few people who only recieved the thank you order email and not the confirmation email