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iPhone 17 Pro and Pro max Pre order Thread / that time of the year again.

King-Boss
Established Contributor
Established Contributor

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch, as you all know the apple event is going on live right now and they are presenting the new iPhones and Apple Watches, I have made this thread so everyone can be updated on every single information for the upcoming days, so follow this thread and keep updated, I received a lot of views last year on my previous thread that was viewed more than 1.65000 views thank you for your support and love.

lets make it again an great year and keep posted please, keep this thread running guys. Thanks 🙏 

1,988 REPLIES 1,988

Hi @mattworcester 

Check EE order tracking: https://ee.co.uk/help/orders

Also download the DPD app.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Northerner
EE Community Star
EE Community Star

Hi @ikhaan 

Yes, although you'll need to speak to the store about delivery to them. From the image your order is yet to be processed.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

I spoke to them this morning as well. The 'Guide' said it would be within 28 days for mine (1TB PM Orange) - I challenged him on that and said I'd ordered it at 1.30pm last Friday, and then he said would be sooner as I pre-ordered and it's first come first served. Realistically - it was obvious he didn't have a clue because they haven't been told anything. I then got asked if I wanted to upgrade my Ultra 2 watch to Ultra 3, only £30 a month with trade in (which is ridiculous considering I only have 31 days of the contract left) and he could guarantee delivery tomorrow! I politely declined but thought it funny they trying to sell when I'm complaining about lack of communication.

Tredmond331
Established Contributor
Established Contributor

It means nothing at all and only wound me up further. I ordered 8pm on Friday 12th and mine updated to “your order is on track” last night (like hell it is) and I just got an email saying the same thing with no info… really quite infuriating to be gaslit by EE. I wasn’t that bothered by a delay originally, almost assumed it would happen as Apple are awful at manufacturing to demand for launches and have been since the original iPhone launch.. I do mind a 28 day delay and I really mind the lack of useful info and active gaslighting!

Clowesam
Explorer

Has anyone returning their old phone received a returns pack yet? Got the phone yesterday and other years the pack has been delivered before the phone so not sure whether to get in touch or not 

Edmondson01
Established Contributor
Established Contributor

Edmondson01_1-1758364620397.jpeg

Mod note: Image rejected due to personal e-mail address being visible. 

 

Just had this come through! Is it a sign? 👀 

 

let me know you’re thoughts! 

Tredmond331
Established Contributor
Established Contributor

Can’t see your image

 

Exactly the same for me. They are saying they are still in pre-order phase, despite the fact they were supposed to be delivered yesterday 😞

AlanWakeTheBake
Established Contributor
Established Contributor

My 17 Pro is being delivered today from DPD. Still not sure why it was today and not yesterday but hey-ho. 

17 Pro, 256 Cosmic Orange, Ordered at 5pm on the 12th via the phone. 

No news on my AirPods though - the app still says it's pre-ordered with a DPD note saying sorry it's delayed. 

JonoGould92
Established Contributor
Established Contributor

Is this the email to say it's on track? Just another way of them fobbing us off. Think it's gone to everyone.