23-09-2024 01:49 AM
Hi, I was just wondering if anyone has any information on when the iPhone 16 Pro Max stock will improve as I want to order one.
But I don’t want to order it now and have to pay monthly for something I don’t have.
Any help / information will be appreciated.
23-09-2024 11:08 AM
Hi @Ryan01
Welcome to the EE Community
The plan you select as part of your upgrade/order will only begin once the handset is actually dispatched to you from our warehouse.
Which model/colour and size handset were you interested in ordering?
Ali
23-09-2024 02:32 PM
A bit off considering it’s hectic at the moment, EE should be holding fire until they can actually fufill the immense back orders they have without adding more to the badly way EE tend to launch apple products.
And also more false information being given out, I’ve received my 2 Pro maxes on launch day and still being charged for one of my contracts being out of contract as EEs fantastic systems can’t update the new contract due to a technical fault, so no I don’t think this potential customer should order a product with EE it’s been a total mess for many many customers old and new
EE and BT should never of merged it’s now becoming worse than an arms race for companies to rip off old and new customers without a genuine solution to a problem as they are all under skilled, 7 days for someone to look into why my Full works contract hasn’t been updated to one of my PRO Max phones that was delivered is utterly ridiculous
23-09-2024 07:36 PM
I was looking at the black titanium version of the 16 pro max
23-09-2024 07:37 PM
sorry to hear that I hope everything gets sorted soon, the only issue I’m having with EE at the moment is my ee id problem with the broadband account not linking
23-09-2024 11:09 PM
@October88 wrote:
EE and BT should never of merged
Orange & T-Mobile merged to form Everything Everywhere, later rebranded as EE.
The BT Group then purchased EE.
Apple product launches are always hyped, a resulting order backlog is an entirely expected consequence. A closure of orders would likely attract as much frustration as an understandable queue.
24-09-2024 06:44 PM
Hi,
Have you thought about going direct to Apple and purchasing one interest free?
Good luck.
02-10-2024 05:37 PM
Hi my order has a bubble with a cross in above dispatched. There is still no delivery date on the account though! Could you help please?
03-10-2024 09:02 AM
Hi @Jamie276
Which device model/size/colour did you order, and which date did you place the order?
Ali
03-10-2024 11:01 AM