Subject access request or SaR do not give you entitlement to listen to recordings all it’ll give you is all the payment details you have registered including debit cards or credit cards, names, addresses etc but your misguided by what your allowed to have, unfortunately we all wish we could access the same exact information EE have per call made, this however isn’t the case, your best bet it so speak with customer relations demand a full investigation not “In-house” training and request a good will gesture as the likelihood your complaint will be investigated by ofcom or ofgem or whatever is very unlikely this is a new high demand product EE will obviously hide behind the “it’s a new customer service agent who needs extra training” your best bet is to get funds credited until they can fufil your order plus money for the time and stress caused
I was promised till the cows came home and it turned out good for me I ordered the WT PM 1TB X2 but what a hell of farce with this EE trying to enforce the eSIM
your phone will arrive take advantage of what you can have for just that extra time, I assure you the iPhone 16 Pro Max isn’t anything special that’s my opinion
